7 Key Qualities to Look for in an IT Service Provider

Small to mid-sized businesses need to know what to look for to find the right IT service provider to keep issues to a minimum. Since technology continues to lead the way for many businesses to improve productivity, boost profits, and reach out to customers they might have had trouble connecting with in the past, there could be serious issues if …

help-desk-support

5 Benefits of Supplemental Helpdesk-Only Support Services

Simplify IT Management with Professional Help Desk Support Nothing frustrates an employee more than slow technical support when experiencing a computer issue. On top of that, the person’s productivity slams to a halt while he waits for help. Now you have an unhappy team member and you’re losing money. Even organizations with a full-time IT administrator will end up wasting …

support-packages

New Braintek Packages

Braintek is offering new computer networking support packages for your business for a single flat rate. Here are some of the details. Scheduled regular Onsite Visits, Unlimited Remote Support, Unlimited Help Desk, Onsite and Offsite Backups, Cloud Servers, Hosted Exchange Emails – large mailboxes, Cloud Anti-Spam, SLAs, Priority Support, Owner Support, Network Administration, Documentation, Firewall Management, Single Monthly Rate, No Hourly …

microsoft

Microsoft is ending mainstream support for Win7

Redmond, Wash.-based Microsoft (NASDAQ:MSFT) has announced that it is ending free mainstream support for all versions of Windows 7 on Jan. 13, 2015. After that time, users will need to pay for extended support to get bug fixes and feature updates. Microsoft is, however, promising to offer security updates for Windows 7 until Jan. 14, 2020, when the operating system …

Nick Poranski our summer intern

Here is Nick Poranski, our summer intern. He is troubleshooting issues, rebuilding computers, and learning the IT management business. He’s doing a great job. #summerinternship