The Houston Business Owner's Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Read This Guide And You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Improved Stability and Reliability

Braintek has worked with Star Cinema Grill for several years. They’ve helped us with improving the stability and reliability of the theater computer network infrastructures.

Its great to have Braintek as a partner, support providers and resource to call when we need a resolution to issues. The owner Greg is always willing and available to jump in and help resolve quickly if needed.

Jason Ostrow Jason Ostrow VP Development
Star Cinema Grill

Braintek As Our IT Department Always Has A Solution

The biggest benefit we’ve experienced as a company working with Braintek is that technology, which can be extremely frustrating, has been made easy to use and it functions properly consistently.

We almost never have an issue and in the rare instance that we do, Braintek as our IT department always has a solution. I like having the on-site visit once a week. Most of the other companies I’ve worked with in the past tended to be a bit more reactive.

With the on-site visits, it helps us to stay ahead of problems, and to discuss potential technology-related solutions for any issues we might have.

I’ve learned in my life that when you are working with any company, that company is a reflection of the leadership provided. I think you provide really good leadership and from there that’s what has helped to build your company.

Michael Vasu Owner
American Income Life