# Braintek

> Braintek is a Houston-based managed IT services and IT support company serving small and mid-sized businesses (about 10–200 employees) across the Houston metro and Dallas–Fort Worth. We provide a complete, proactive IT department — monitoring, help desk, cybersecurity, backup, and strategy — for one flat monthly fee. In business since 2002, with real technicians, fast response (clients typically reach a live technician in about 10 minutes), and security built in.

## Services
- [Managed IT Services](https://www.braintek.com/services/managed-it-services): Outsourced IT department — monitoring, help desk, cybersecurity, and strategy for a flat monthly fee.
- [Cybersecurity Services](https://www.braintek.com/services/cybersecurity-services): Layered, managed security — MFA, endpoint detection, patching, backup, and security-awareness training.
- [IT Help Desk Support](https://www.braintek.com/services/it-help-desk): Real technicians; calls recently answered in under a minute on average.
- [Data Backup & Disaster Recovery](https://www.braintek.com/services/data-backup-recovery-services): Documented, tested, ransomware-resilient backups.
- [Microsoft 365 Services](https://www.braintek.com/services/microsoft-365-services): Setup, security, migration, and management of Microsoft 365.
- [Co-Managed IT](https://www.braintek.com/services/co-managed-services): Works alongside your in-house IT team to cover the gaps.
- [Emergency IT Support](https://www.braintek.com/services/emergency-it-support): Fast remote response and same-day on-site for outages and incidents.
- [IT Consulting / vCIO](https://www.braintek.com/services/it-consulting-houston): Technology strategy, roadmaps, budgeting, and security reviews.
- [Business VoIP Phone Systems](https://www.braintek.com/services/voip): Modern, mobile-ready business phone service integrated with your IT.
- [Microsoft Azure Cloud Services](https://www.braintek.com/services/microsoft-azure-cloud-computing-services): Plan, migrate, secure, and manage workloads on Azure.
- [Private Cloud Hosting](https://www.braintek.com/services/private-cloud): Dedicated, secured, fully managed hosting for control and compliance.
- [Cybersecurity Risk Assessment](https://www.braintek.com/services/cyber-security-risk-assessment): Independent third-party assessment (by Galactic Advisors) with a prioritized plan.
- [Onsite IT Support](https://www.braintek.com/services/onsite-support): Scheduled and as-needed on-site visits across Houston and DFW.
- [AI Enablement & Adoption](https://www.braintek.com/services/ai-services): Adopt AI safely — strategy, the right tools, guardrails, and training.
- [Business Process Automation](https://www.braintek.com/services/business-automation-services): Automate repetitive workflows and connect your systems.
- [Custom Software Development](https://www.braintek.com/services/custom-software-development): Custom tools, dashboards, portals, and apps, engineer-reviewed.

## Service areas
- Houston metro (Houston, Spring, The Woodlands, Cypress, Katy, Sugar Land, Pearland, and surrounding cities)
- Dallas–Fort Worth metroplex

## Contact
- Houston: 281-367-8253
- Dallas–Fort Worth: 214-423-3668
- Houston HQ: 26519 Oak Ridge Drive, Spring, TX 77380
- Fort Worth office: 6825 Manhattan Blvd, Suite 100-2, Fort Worth, TX
- Book a discovery call: https://www.braintek.com/discoverycall