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Responsive, Friendly Service

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Cost-Effective IT Support

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Fast, Secure Performance

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Read This Guide And You’ll Discover:

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The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
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The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
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Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
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How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
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21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
4.9 out of 5 stars - 322 votes

4.9 Stars (322 Reviews)

5

Outstanding IT and Cyber Protection Services I recently engaged the services of Braintek Business Computer Solutions for my organization’s IT and cyber protection needs, and I am thoroughly impressed with the quality of their services. The team at Braintek demonstrated unparalleled expertise... Outstanding IT and Cyber Protection Services I recently engaged the services of Braintek Business Computer Solutions for my organization’s IT and cyber protection needs, and I am thoroughly impressed with the quality of their services. The team at Braintek demonstrated unparalleled expertise in safeguarding our digital infrastructure and ensuring the security of our data. Their proactive approach to identifying and mitigating potential cyber threats gave me great peace of mind. The comprehensive solutions they provided were tailored to our specific requirements and were executed with utmost professionalism. The level of attention to detail and commitment to delivering top-notch IT security solutions was truly commendable. Moreover, the team was highly responsive and maintained excellent communication throughout the process, ensuring that all our concerns were addressed promptly. In addition, to helping get set up with their services the account management service from Mike Reagan has been top notch. Mike helped insure I met all my carrier’s insurance requirements for my Cyber coverage. I highly recommend Braintek Business Computer Solutions to any organization seeking reliable, efficient, and cutting-edge IT and cyber protection services. Their expertise and dedication have undoubtedly made them a standout provider in the industry and someone I will recommend to my insurance clients.

5

Serhii is so helpful! He has helped us with so many tech troubles that pop up and is knowledgeable, professional, and patient. We've really enjoyed working with him!

5

Braintek has been handling IT needs for Petro Amigos Supply Inc. for several years now. Everyone at Braintek is professional, polite, and extremely knowledgeable in their field of expertise. The best way to describe the relationship is that it feels like family!

5

He was very helpful and didn't rush through everything, he listened to my problem and assisted me with fixing it and he also took notes and screen shots to assist if others have these issues going forward. He assisted with another problem I didn't even know he could fix. I am very glad I had... He was very helpful and didn't rush through everything, he listened to my problem and assisted me with fixing it and he also took notes and screen shots to assist if others have these issues going forward. He assisted with another problem I didn't even know he could fix. I am very glad I had Joey to assist me today.

5

Joey at Braintek has helped me with several of the last tech issues that I have had, and he is thorough yet quick, intelligent yet lays it out in a way I understand (I'm not tech savvy), and always pleasant to work with.

5

I had the fortune of working with Joe earlier in the week, and Kirwin last evening (a Friday evening). Joe was most helpful in helping stop a hacker or bot in spamming from my email account, and Kirwin was immediately responsive on a Friday evening to get my email account up and running... I had the fortune of working with Joe earlier in the week, and Kirwin last evening (a Friday evening). Joe was most helpful in helping stop a hacker or bot in spamming from my email account, and Kirwin was immediately responsive on a Friday evening to get my email account up and running proficiently. I would highly recommend Braintek for incredible service and expertise, and thank you to both Joe and Kirwin for their help!

5

Joe was VERY HELPFUL, EFFICIENT, AND PATIENT with me on helping me reset my password on my desktop from my office. He made it very easy to reset my password and I didn't even have to change it myself. Thank you, Joe, for being very kind and friendly. We all thank you from Neville Foot and Ankle... Joe was VERY HELPFUL, EFFICIENT, AND PATIENT with me on helping me reset my password on my desktop from my office. He made it very easy to reset my password and I didn't even have to change it myself. Thank you, Joe, for being very kind and friendly. We all thank you from Neville Foot and Ankle Center-The Woodlands! :)

5

I have thoroughly enjoyed Braintek taking care of the IT needs of our law firm. Holly Leopold Has been a joy to work with. She is very helpful and amazing with follow up to make sure things are working when I’m having struggles. Thank you, Braintek!

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