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Responsive, Friendly Service

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Cost-Effective IT Support

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Fast, Secure Performance

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Read This Guide And You’ll Discover:

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The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
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The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
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Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
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How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
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21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
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4.9 out of 5 stars - 347 votes

4.9 Stars (347 Reviews)

5

Braintek has been working with our company since 2022. Holly started handling our monthly onsite & remote network maintenance several months ago. She does a professional job of assessing network issues and handling them. The team at Braintek streamlined our network and keeps it safe from...
Braintek has been working with our company since 2022. Holly started handling our monthly onsite & remote network maintenance several months ago. She does a professional job of assessing network issues and handling them. The team at Braintek streamlined our network and keeps it safe from outside threats.

5

Braintek is very responsive, helpful and always goes above and beyond. We have had simple help desk tickets and some projects take place this year, 5 stars on everything! The team is wonderful, Holly, Jon, Sheri, Ryne, Joe, Atreyu, Mike, Emily, & Sabrina!

5

Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active listening when interacting with customers. She effectively...
Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active listening when interacting with customers. She effectively communicates solutions and ensures customer understanding. She has great IT support and customer service. Thank you, Braintek team!

5

Sabrina who I worked with has been a huge help to our business. Dependable IT support, quick turnaround, and proactive solutions that prevent issues before they happen. Worth every penny.

5

Jon at Braintek is a wizard -- he was able to solve a long-standing and complicated tech migration issue we had while presenting it in an easy way for me (who is less tech-inclined) to understand. Very impressed with the skill-level, out-of-the-box thinking, and know-how in our interactions. ...
Jon at Braintek is a wizard -- he was able to solve a long-standing and complicated tech migration issue we had while presenting it in an easy way for me (who is less tech-inclined) to understand. Very impressed with the skill-level, out-of-the-box thinking, and know-how in our interactions. He comes highly-recommended.

5

Jade S. fixed my Adobe Pro issue quickly. She was very nice and checked up to see if I was taken care of after the call.

5

Holly Leopold is assigned to take care of our IT account. She is very sweet and pleasant to work with. She is knowledgeable, proactive and always willing to help. No complaints on our end.

5

Braintek is the best. Sheri, Joey, Brian, Jon, Ryne, Gage, David, Atreyu, & Greg have been great. Helps our company run smoothly without having to staff a full IT team; Btek is our IT team.

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Address:
26519 Oak Ridge Drive
Spring, TX 77380
United States

Phone: 281-367-8253




26519 Oak Ridge Drive, Spring, TX 77380, United States

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