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Responsive, Friendly Service
Cost-Effective IT Support
Fast, Secure Performance
Read This Guide And You’ll Discover:
The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
He was very helpful and didn't rush through everything, he listened to my problem and assisted me with fixing it and he also took notes and screen shots to assist if others have these issues going forward. He assisted with another problem I didn't even know he could fix. I am very glad I had...He was very helpful and didn't rush through everything, he listened to my problem and assisted me with fixing it and he also took notes and screen shots to assist if others have these issues going forward. He assisted with another problem I didn't even know he could fix. I am very glad I had Joey to assist me today.
Kristina Willie
5
I had been unable to log in to my computer ever since it automatically updated a month ago. I contacted BrainTech for help, and even though I probably caused a bit of a hassle, Trail, the technician, was incredibly patient and professional. He never showed any frustration and worked diligently...I had been unable to log in to my computer ever since it automatically updated a month ago. I contacted BrainTech for help, and even though I probably caused a bit of a hassle, Trail, the technician, was incredibly patient and professional. He never showed any frustration and worked diligently until my computer was fully functioning again. I truly appreciate his dedication and excellent support!
Sunyea 선예 Cho
5
Braintek has been handling IT needs for Petro Amigos Supply Inc. for several years now. Everyone at Braintek is professional, polite, and extremely knowledgeable in their field of expertise. The best way to describe the relationship is that it feels like family!
Cindy Miller
5
I have thoroughly enjoyed Braintek taking care of the IT needs of our law firm. Holly Leopold Has been a joy to work with. She is very helpful and amazing with follow up to make sure things are working when I’m having struggles. Thank you, Braintek!
Linda Schroeder
5
Joey at Braintek has helped me with several of the last tech issues that I have had, and he is thorough yet quick, intelligent yet lays it out in a way I understand (I'm not tech savvy), and always pleasant to work with.
Nicholas Hughes
5
Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active listening when interacting with customers. She effectively...Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active listening when interacting with customers. She effectively communicates solutions and ensures customer understanding. She has great IT support and customer service.
Thank you, Braintek team!
Harlene Barberan
5
Jade at Braintek resolved a display issue requiring changing an internal setting and restarting the cpu. Had to adjust for presentation times using battery only
John Orsburn
5
Joe was VERY HELPFUL, EFFICIENT, AND PATIENT with me on helping me reset my password on my desktop from my office. He made it very easy to reset my password and I didn't even have to change it myself. Thank you, Joe, for being very kind and friendly. We all thank you from Neville Foot and Ankle...Joe was VERY HELPFUL, EFFICIENT, AND PATIENT with me on helping me reset my password on my desktop from my office. He made it very easy to reset my password and I didn't even have to change it myself. Thank you, Joe, for being very kind and friendly. We all thank you from Neville Foot and Ankle Center-The Woodlands! :)
Anj
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