No Hourly Fees
Gone are the days of not knowing what the computer invoice will be each month. With Braintek’s Flat Rate Month Plan you’ll be able to know your computer budget for the entire year. Got a problem? not a problem; it’s covered.
From unlimited remote support, unlimited help desk and unlimited in-shop computer repair services, we do what it takes to earn your confidence. Whether you use our help desk one time or 100 times, your fee stays the same.
Managed services include Cloud Servers, Cloud Off-Site Backups, Hosted Exchange Mailboxes and Cloud Anti-Spam and Anti-Virus protection. We’ll handle all of your day-to-day IT tasks and functions to improve operations and cut expenses.
No good IT support service is of any value without a solid 24/7 system monitoring and emergency response service in place. We keep a close eye on your network so you don’t have to. When emergencies arise, our team is standing by.
It’s imperative that you have a comprehensive business data backup and recovery plan in place. We will help you keep your business data safe and secure for easy retrieval. This, and more is included in our flat monthly fee support packages.
Scheduled Onsite Visits
Our highly-trained technicians arrive at your business location regularly to do a routine system check. We identify and resolve any potential problems to assure your systems are operating at peak performance at all times.
Help Desk Only
Are you a small business with an on-site IT support person but need the additional expertise of a professional help desk staff to bolster your IT support capabilities? We can help.
Request a Quote
Get in touch with us today. We can answer any questions you might have. We can also provide a full analysis of your IT infrastructure and make recommendations for improvement.
But don’t just take OUR word for it.
Hear what our customers have to say.
It is my pleasure to recommend the IT services of Braintek. The Braintek team - and I do mean team in every sense of the word, has worked directly with my employees to resolve of variety of...
I highly recommend Greg Brainerd and the Braintek team. We have been a customer for 4 years and have no issues with them. They are very professional, customer service is impeccable and they always...
We chose Greg at a time when we were having major issues with our “All Mac” office environment and were having no luck finding someone willing to help. Greg responded immediately, worked through...
Fairbanks Scales, a global provider of industrial weighing products since 1830 reached out to Braintek in 2014 for help on a project that could not be completed with our in-house IT department due...
At our small physician specialty practice, the internal data and communications system in the office is an important part of our being able to properly conduct business. Greg and his helpful staff...
With almost 30 years of MIS/IT management experience, I can say that Braintek and their team are among the most professional and capable group that I have worked with.