No Hourly Fees
Gone are the days of not knowing what the computer invoice will be each month. With Braintek’s Flat Rate Month Plan you’ll be able to know your computer budget for the entire year. Got a problem? not a problem; it’s covered.
From unlimited remote support, unlimited help desk and unlimited in-shop computer repair services, we do what it takes to earn your confidence. Whether you use our help desk one time or 100 times, your fee stays the same.
Managed services include Cloud Servers, Cloud Off-Site Backups, Hosted Exchange Mailboxes and Cloud Anti-Spam and Anti-Virus protection. We’ll handle all of your day-to-day IT tasks and functions to improve operations and cut expenses.
No good IT support service is of any value without a solid 24/7 system monitoring and emergency response service in place. We keep a close eye on your network so you don’t have to. When emergencies arise, our team is standing by.
It’s imperative that you have a comprehensive business data backup and recovery plan in place. We will help you keep your business data safe and secure for easy retrieval. This, and more is included in our flat monthly fee support packages.
Scheduled Onsite Visits
Our highly-trained technicians arrive at your business location regularly to do a routine system check. We identify and resolve any potential problems to assure your systems are operating at peak performance at all times.
Help Desk Only
Are you a small business with an on-site IT support person but need the additional expertise of a professional help desk staff to bolster your IT support capabilities? We can help.
Request a Quote
Get in touch with us today. We can answer any questions you might have. We can also provide a full analysis of your IT infrastructure and make recommendations for improvement.
But don’t just take OUR word for it.
Hear what our customers have to say.
As a data professional, Braintek has delivery of the highest levels of customer authentication in the industry. Braintek has provided Action Communication with the highest level of service and was...
As a small business, trusting someone to come in and work on or repair your computer network and equipment is hard to do. We had had many bad experiences in the past but Braintek came in and not...
Greg, along with his entire staff at Braintek, have been a lifesaver for my company on many occasions. I have used them exclusively for all my IT needs since 2008 and would never consider looking...
In recognizing the importance of referrals to our business as well as any businesses, I thought I would take a few minutes and write a few lines to let you know our thoughts on Braintek’s...
We chose Greg at a time when we were having major issues with our “All Mac” office environment and were having no luck finding someone willing to help. Greg responded immediately, worked through...
After undergoing major structural changes within our company, we found ourselves without reliable IT support. We contacted Braintek and have been very pleased with their overall knowledge and...