No Hourly Fees
Gone are the days of not knowing what the computer invoice will be each month. With Braintek’s Flat Rate Month Plan you’ll be able to know your computer budget for the entire year. Got a problem? not a problem; it’s covered.
From unlimited remote support, unlimited help desk and unlimited in-shop computer repair services, we do what it takes to earn your confidence. Whether you use our help desk one time or 100 times, your fee stays the same.
Managed services include Cloud Servers, Cloud Off-Site Backups, Hosted Exchange Mailboxes and Cloud Anti-Spam and Anti-Virus protection. We’ll handle all of your day-to-day IT tasks and functions to improve operations and cut expenses.
No good IT support service is of any value without a solid 24/7 system monitoring and emergency response service in place. We keep a close eye on your network so you don’t have to. When emergencies arise, our team is standing by.
It’s imperative that you have a comprehensive business data backup and recovery plan in place. We will help you keep your business data safe and secure for easy retrieval. This, and more is included in our flat monthly fee support packages.
Scheduled Onsite Visits
Our highly-trained technicians arrive at your business location regularly to do a routine system check. We identify and resolve any potential problems to assure your systems are operating at peak performance at all times.
Help Desk Only
Are you a small business with an on-site IT support person but need the additional expertise of a professional help desk staff to bolster your IT support capabilities? We can help.
Request a Quote
Get in touch with us today. We can answer any questions you might have. We can also provide a full analysis of your IT infrastructure and make recommendations for improvement.
But don’t just take OUR word for it.
Hear what our customers have to say.
Reduced staffing levels result in constant pressures on time management and efficiency. As a senior manager in a fast-moving industry I do not have time to deal with IT problems. From dealing with...
Extremely knowledgeable in all aspects of the information technology arena and his easy going personality allows him to work well with most anyone in all different types of work environments.
We chose Greg at a time when we were having major issues with our “All Mac” office environment and were having no luck finding someone willing to help. Greg responded immediately, worked through...
Braintek is amazing! For over seven years, I’ve worked with Braintek and they have consistently proven to be fast and knowledgeable when it comes to meeting our networking needs
We’ve had our problems finding a good company to service the computers in our office. Other companies that we’ve tried in the past would visit 3 or 4 times before finding a solution which has been...
We hired Braintek to assist with our Nortel Switches. Greg's knowledge helped us reconstruct our network in a timely manner, and he was very easy to work with.