No Hourly Fees
Gone are the days of not knowing what the computer invoice will be each month. With Braintek’s Flat Rate Month Plan you’ll be able to know your computer budget for the entire year. Got a problem? not a problem; it’s covered.
From unlimited remote support, unlimited help desk and unlimited in-shop computer repair services, we do what it takes to earn your confidence. Whether you use our help desk one time or 100 times, your fee stays the same.
Managed services include Cloud Servers, Cloud Off-Site Backups, Hosted Exchange Mailboxes and Cloud Anti-Spam and Anti-Virus protection. We’ll handle all of your day-to-day IT tasks and functions to improve operations and cut expenses.
No good IT support service is of any value without a solid 24/7 system monitoring and emergency response service in place. We keep a close eye on your network so you don’t have to. When emergencies arise, our team is standing by.
It’s imperative that you have a comprehensive business data backup and recovery plan in place. We will help you keep your business data safe and secure for easy retrieval. This, and more is included in our flat monthly fee support packages.
Scheduled Onsite Visits
Our highly-trained technicians arrive at your business location regularly to do a routine system check. We identify and resolve any potential problems to assure your systems are operating at peak performance at all times.
Help Desk Only
Are you a small business with an on-site IT support person but need the additional expertise of a professional help desk staff to bolster your IT support capabilities? We can help.
Request a Quote
Get in touch with us today. We can answer any questions you might have. We can also provide a full analysis of your IT infrastructure and make recommendations for improvement.
But don’t just take OUR word for it.
Hear what our customers have to say.
Thank you so much for all you do for me. Yesterday was just a “it doesn’t work” nightmare and you just fixed everything (more than once this week!). Just wanted you to know I so appreciate you.
We have been using Braintek since 2008. Greg and his staff have always provided exceptional service. I would highly recommend Braintek for all of your IT needs.
Fairbanks Scales, a global provider of industrial weighing products since 1830 reached out to Braintek in 2014 for help on a project that could not be completed with our in-house IT department due...
Braintek manages our entire IT-Server network. We have 10 offices. They are responsive to our needs and also stop by regularly to manage the servers and take care of any laptop needs that our...
Reduced staffing levels result in constant pressures on time management and efficiency. As a senior manager in a fast-moving industry I do not have time to deal with IT problems. From dealing with...
With almost 30 years of MIS/IT management experience, I can say that Braintek and their team are among the most professional and capable group that I have worked with.