VoIP Solutions

Braintek Partner VoIP / Voice Communication Services

VoIP (Voice over Internet Protocol) is the technology that allows users to place telephone calls using the Internet rather than the conventional analog phone systems of yesteryear. VoIP works by converting sound into digital packets of voice communication and then transferring it through Internet. Using a VoIP system has several benefits for many businesses. Braintek can help you make the transition into VoIP - or, if you're already using VoIP but need additional services.
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Nextiva Logo Comcast Business Logo

Everything You Need to Grow Your Business in 2021

Simple. Powerful. Scalable.
Nextiva's powerful suites are always built with you in mind. Easy to set up. Simple to use. Built to empower you and your teams. Join the future of business with Nextiva's VoIP and Collaboration Suites. User-friendly suites are built to empower and streamline the way you do business. You'll see happier customers, invigorated teams, and growth all around.

Communication Basic

Included with All Plans

  • 24/7 service and tech support
  • No contracts required
  • 99.999% uptime reliability

Communicate

  • Unlimited calling
  • Unlimited Internet faxing
  • Voicemail with email delivery
  • Free local phone number
  • Free toll free number
  • Keep your existing number
  • Advanced call management
  • Auto attendant
  • Call logs Multi-site support

Manage Prospects

  • Contact management
  • Account history
  • Account contacts
  • Account notes
  • Link account relationships

Analyze Your Business

  • Standard Reports
  • Central source for customer data

Service Customers

  • Omnichannel support: phone, email, chat, and messaging
  • Case status management
  • Automatically link cases to accounts
  • Case & account priority management
  • Standard Reports
  • Account and case notes & alerts
  • Same screen account & case history
  • Search functionality

Communication Pro

Includes all features above in addition to:

Communicate Pro

  • Nextiva mobile app (iPhone, iPad, Android)
  • Nextiva desktop app Instant messaging & presence
  • Team messaging & presence
  • Unlimited conference calls
  • Unlimited web conferencing
  • Unlimited SMS messages
  • Professionally recorded greeting

Service Customers Pro

  • Smart case routing
  • Integrated knowledge base
  • SLA management
  • SLA reminders
  • Escalation for SLA violation
  • Custom user filters and views
  • Custom Reports
  • Automatic email notifications

Analyze Your Business Pro

  • Predefined Dashboard
  • Custom Reports
  • User and Team Performance
  • Basic database tools
Contact UsTo Learn More
ifone Logo Cisco Phone

Voice, Internet & Cloud Services for Business

Powered by Cisco
Backed by 20+ years of industry experience, ipfone provides cloud-based telephony, video, chat and fast speed internet to businesses nationwide. IPFone service delivers the most flexible solution to your business. Customers improve the quality of their work environment with enhanced productivity and efficiency with IPFone's connectivity features. Learn more about these services and then contact Braintek to get your business connected today.

Cloud Hosted Solutions for Business

Voice (VoIP)

  • Cost-Effective Communications
  • Access Anywhere, Anytime
  • Hands Off and Worry-Free

Unified Communications

  • Calling
    • HD Video
    • Wifi Calling
    • One Number
    • Corporate Directory
  • Messaging
    • Private & Group Chat
    • Wifi Calling
    • One Number
    • Corporate Directory
  • Meeting
    • Meeting Room
    • HD Video
    • Screen Share
    • Messaging

SIP Trunking

  • Keep Your Phone
    • Keep and Extend the Life of Your PBX. We connect seamlessly to most analog, digital and IP PBX phone systems and no capital costs are necessary to convert traditional PBX to cloud-based communications.
  • Scalable & Flexible
    • Scalable, Flexible, Reliable. IPFone platform offers 99.999% reliability and has flexibility in scaling up and down regardless of the size of your business.
  • Business Continuity
    • In case of a natural disaster or power outage, never miss an important call when connectivity to the PBX is lost. With automatic call rerouting, forward calls to another branch office, remote workers or mobile users.

SD-WAN

  • Simplify Management
  • Improve Application Performance
  • Reduce Costs
  • Improve User Experience
  • Increase Security and Reliability
  • Content Filtering

SD-WAN

  • Experience and Expertise
  • Professional Support
  • Onsite Install and Training
  • Product Suite
Contact UsTo Learn More

Focus on Your Business and Not Your VoIP Services

Get in touch with Braintek today for a free, no-obligation analysis.

Call 281-367-8253

Contact Us Today

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Small Business Services