Hardware and Software Repairs for Business Laptops
Serving Small to Midsize Businesses
Unlimited Support and In-Shop Repair and Maintenance for Business Laptops
Use of laptops in a business setting has become increasingly common. There are inherent advantages and disadvantages with laptop usage in a business application. The most obvious is their portability and wireless (WiFi) capabilities. The downside is their propensity for damage.
In a host of laptop repair scenarios, it is often cheaper to replace than to repair your laptop. We will help you make the best decision when faced with this dilemma.
No Hourly Fees – Parts Extra
All laptop repair, maintenance and virus removal services are included as part of the Braintek support package, however hardware items (parts) needed for repairs are extra.
Hardware Related Issues and Services
Damaged or cracked laptop screens are a common occurrence. Dead pixels and lines that extend in a vertical direction is another common problem. Whether is would be more cost effective to repair than to replace depends on the age and configuration of your laptop. Our technicians will help you make the correct choice. More often than not, simply replacing the screen is enough.
We've seen it a thousand times; spilled coffee, soda or water on your keyboard. Drops, accidents and plain old wear and tear can mean it's time for a keyboard replacement. As a Braintek customer, we can replace your keyboard if the need arises.
Memory (RAM) Upgrade
One of the most common ways to increase the speed and performance of your laptop is by upgrading/increasing its memory (RAM) size. Not every laptop, however, can be easily upgraded. In fact, there are some laptops that can NOT be upgraded. We can assist you in making this determination and by providing the services necessary.
Battery, Power Supply and Charger Problem
If your laptop won't power up it may not be a laptop problem at all. Oftentimes a bad power supply, battery and/or charger is the culprit of a dead computer. And believe it or not, replacement is often more cost effective than repair in the long run.
With the exception of a bad cooling fan or dying battery, the causes are usually of the same nature; i.e. bad motherboard and overloads. Because of this, it is most often more cost effective to replace than to repair an over-heating laptop.
Bad, noisy and inoperable fans can quickly cause rapid overheating if not immediately rectified. Because of the nature of laptop design in relation to replacement fans, we often will recommend laptop replacement.
Failed motherboards mean failed laptop computers. Always cognizant of cost to our customers, we would recommend replacing the laptop versus the time and expense of replacing the motherboard.
Laptop Hard Drives - Reinstall Windows
Hard drive replacement and Windows re-install depends on the age of the laptop. If the PC is older than 5 years we would recommend against this.
Software Related Issues and Services
Internet Setup (Wireless)
Setting up a wireless broadband connection (WiFi) that allows your employees to connect to the internet without the use of Ethernet cables. It’s particularly useful for laptops since it allows employees to use their laptops in any office or work area within range of a wireless access point.
This service consists of loading the appropriate drivers for setting up a printer or series of printers that reside on your business network to work from your laptop.
Data Transfer and Backup
Data loss due a computer problem or a hard disk failure can be frustrating. By having safeguards in place before a problem occurs is the first step toward prevention and/or recovery later. We can help you avoid the aggravation by setting up processes to regularly backup your data and settings.
This is a service to attempt to recover lost data and could become a pricey endeavor - depending on a multitude of factors. Costs can range from $1000 to $3000. It is therefore a much safer solution to have a business cloud backup solution in place beforehand. *See important note at the bottom of this page.
Password Recovery (Windows)
If you forget your password, we will help you reset it. How this is accomplished depends on the type of system you are using. This will either be a domain or workgroup. Contact us today.
Virus and Malware Removal
The sheer volume and types of virus threats we face today has become astronomical with over a million variations, ranging from minor to extremely severe. Some can delete your data while others can steal your personal and business information. More often than not, many of these viruses go undetected without the right safeguards in place. Trying to delete them yourself can oftentimes make them more entrenched and harder to remove. Let us purge your computers of the threats and erect a wall of protection to help prevent future attacks.
Data Recovery Services*Please note that Data Recovery services may incur additional costs for recovery performed by specialty third-party recovery services if applicable.
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