6 Benefits to Having Disaster Recovery IT Services

Braintek Staff Backup

Why is having disaster recovery IT service so important? It’s because small businesses often don’t think of how they’d handle a disaster if it happened until it actually happens. By then, and in most cases, the damage is already done, and recovery efforts are extremely challenging. Then you have business owners who don’t think it could happen, or they don’t …

Braintek IT Service Provider

7 Key Qualities to Look for in an IT Service Provider

Braintek Staff News

Small to mid-sized businesses need to know what to look for to find the right IT service provider to keep issues to a minimum. Since technology continues to lead the way for many businesses to improve productivity, boost profits, and reach out to customers they might have had trouble connecting with in the past, there could be serious issues if …

Awarding Scholarship

Braintek Awards First Annual Information Technology Scholarship

Braintek Staff News

In 2016, Greg Brainerd, founder of Braintek, took action to encourage young people pursuing an undergraduate degree in information technology or related field. He did this by starting the annual Braintek Information Technology Scholarship. The program awards one applicant each year with $3,000 in scholarship funds to cover the student’s tuition and related expenses. Applicants must reside in the greater …

help-desk-support

5 Benefits of Supplemental Helpdesk-Only Support Services

Braintek Staff News

Simplify IT Management with Professional Help Desk Support Nothing frustrates an employee more than slow technical support when experiencing a computer issue. On top of that, the person’s productivity slams to a halt while he waits for help. Now you have an unhappy team member and you’re losing money. Even organizations with a full-time IT administrator will end up wasting …