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About Us
Braintek
Here at Braintek, we've been helping small to midsize businesses in Houston eliminate tech problems fast - and more importantly, prevent new ones before they start. If your business has 10 to 300 workstations and you rely on your computers, network, and Internet to run operations smoothly, then we need to talk about how we can transform your IT from a painful liability into a powerful competitive advantage.
Whether you're running a manufacturing firm, a medical office, a legal practice, or a specialized services company, we take the time to understand your business, support your critical applications, and keep your systems secure, connected, and running like clockwork.
Cybersecurity Services
Protect your business from evolving threats with layered security solutions that include firewall management, endpoint protection, phishing prevention, and ongoing threat monitoring. We help you stay secure and compliant—without slowing down operations.
Data Backup & Recovery Services
Your data is one of your most valuable assets. We implement secure, automated backup solutions and tested recovery strategies to ensure you can quickly restore systems after hardware failure, accidental deletion, or ransomware attacks.
IT Help Desk
Our human-first help desk provides fast, expert support from technicians who know your business. We don’t bounce tickets—we solve issues quickly, clearly, and with minimal disruption to your team.
Managed IT Services
Braintek offers fully managed IT services for businesses that want predictable costs, proactive support, and expert guidance. We monitor, maintain, and optimize your entire IT environment so you can focus on running your business.
Outsourced IT Support
If you’re tired of inconsistent service or overwhelmed by internal IT demands, we can take over. From day-to-day troubleshooting to long-term planning, we provide outsourced IT support that feels like an extension of your team.
Microsoft 365 Services
We help businesses deploy, manage, and secure Microsoft 365 tools—including Exchange, SharePoint, OneDrive, and Teams. Whether you're migrating from another platform or optimizing your current setup, we ensure your collaboration tools work reliably and securely.
Co-Managed IT Services
Already have an internal IT team? Our co-managed IT model lets you offload time-consuming tasks and tap into Braintek’s expertise when and where you need it. We complement your existing resources with flexible, responsive support and enterprise-grade tools.
4.9 out of 5 stars -
351 votes
4.9 Stars (351 Reviews)
5
Jon at Braintek is a wizard -- he was able to solve a long-standing and complicated tech migration issue we had while presenting it in an easy way for me (who is less tech-inclined) to understand. Very impressed with the skill-level, out-of-the-box thinking, and know-how in our interactions. ...
Jon at Braintek is a wizard -- he was able to solve a long-standing and complicated tech migration issue we had while presenting it in an easy way for me (who is less tech-inclined) to understand. Very impressed with the skill-level, out-of-the-box thinking, and know-how in our interactions. He comes highly-recommended.
Evan Eurich
5
Working with Leon is always an exceptional experience. He consistently delivers excellent service and goes above and beyond to ensure our needs are met quickly. His knowledge and technical expertise make even the most complex issues feel manageable.
Additionally, we love and appreciate his...
Working with Leon is always an exceptional experience. He consistently delivers excellent service and goes above and beyond to ensure our needs are met quickly. His knowledge and technical expertise make even the most complex issues feel manageable.
Additionally, we love and appreciate his attitude. He is unfailingly personable, patient, and kind. Never making anyone feel rushed no matter the situation or question. His warm, approachable demeanor makes him a joy to work with and a trusted partner for our team.
Leon, we are incredibly grateful for the outstanding support you provide us at Chrane! You're simply the best!
Angel Lane
5
Braintek has been working with our company since 2022. Holly started handling our monthly onsite & remote network maintenance several months ago. She does a professional job of assessing network issues and handling them. The team at Braintek streamlined our network and keeps it safe from...
Braintek has been working with our company since 2022. Holly started handling our monthly onsite & remote network maintenance several months ago. She does a professional job of assessing network issues and handling them. The team at Braintek streamlined our network and keeps it safe from outside threats.
Alice Amond
5
Angelina and Sabrina were amazing! They helped my business stay compliant and now we have great IT support!
Joey O
5
Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active listening when interacting with customers. She effectively...
Braintek has an excellent service. I just want to recognize Jade Somera for being helpful, quick, and knowledgeable in resolving the issue promptly and professionally. She consistently maintains a positive tone and demonstrates active listening when interacting with customers. She effectively communicates solutions and ensures customer understanding. She has great IT support and customer service.
Thank you, Braintek team!
Harlene Barberan
5
Braintek is the best. Sheri, Joey, Brian, Jon, Ryne, Gage, David, Atreyu, & Greg have been great. Helps our company run smoothly without having to staff a full IT team; Btek is our IT team.
Kimberly Stukenborg
5
Sabrina who I worked with has been a huge help to our business. Dependable IT support, quick turnaround, and proactive solutions that prevent issues before they happen. Worth every penny.
TyLan Shelby
5
Braintek is very responsive, helpful and always goes above and beyond. We have had simple help desk tickets and some projects take place this year, 5 stars on everything! The team is wonderful, Holly, Jon, Sheri, Ryne, Joe, Atreyu, Mike, Emily, & Sabrina!
Donice Crawley
