Pricing
What Managed IT Actually Costs
A flat monthly fee, not an hourly bill, so your IT costs stop being a surprise. Here's the real range, and exactly what moves you within it.
What moves the number
Four things decide where you land in that range
Security requirements
Baseline endpoint protection and monitoring sit at the lower end. Advanced detection, compliance frameworks (HIPAA, SOC 2), and cyber-insurance requirements push toward the top.
Company size
More users and more locations mean more support surface. Smaller, single-location teams typically land toward the lower end of the range.
Complexity
Servers, line-of-business software, and specialized applications add support work beyond standard help desk and monitoring, moving the rate up.
Projects included, or not
Some agreements bundle ongoing IT projects (new hardware rollouts, migrations, upgrades) into the flat fee. Others price projects separately as they come up. Ask which one you're quoted.
We don't force every business into one pricing formula. A short discovery call tells us your headcount, environment, and requirements, and turns this range into an exact, flat monthly number, not an estimate that changes later.
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Managed IT vs. an internal hire
A single internal IT hire has to cover help desk, networking, cybersecurity, and cloud administration, the same breadth our team splits across specialists. When you compare our rate to a salaried hire, include benefits, recruiting, after-hours coverage, and the security and backup tooling an in-house hire would still need you to buy separately.
Backed by our 100% money-back guarantee
Every managed IT agreement includes a published guarantee and a 90-day risk-free start on new agreements — no fees, no penalties.
Questions
Frequently Asked Questions
How much does managed IT cost with Braintek?
Our managed IT plans run $141 to $250 per user per month, plus Microsoft licensing billed separately so you can see exactly what you pay for support versus software. Where you land in that range depends on your security requirements, company size and complexity, and whether ongoing projects are included in the flat fee or billed separately.
Is Microsoft 365 licensing included in the price?
No. Microsoft licensing (Microsoft 365, other vendor software) is billed separately from the managed IT rate. Keeping it separate means you always know what's the support fee and what's pass-through software cost, and you're never paying an IT markup on software you could price-check yourself.
What pushes a quote toward the top of the range?
Heavier cybersecurity requirements (advanced endpoint detection, SIEM, compliance frameworks like HIPAA or SOC 2), a larger or more complex environment (multiple locations, servers, line-of-business software), and whether ongoing IT projects are bundled into the flat fee rather than billed separately as they come up.
Do you charge by employee, by device, or something else?
It depends on your environment, we quote after a short discovery call once we know your headcount, device count, and complexity, rather than forcing every business into the same per-device or per-employee formula. That's also when we tell you exactly what's included at your rate, not after you've signed.
Is there a guarantee if I'm not happy with the service?
Yes. Every managed IT agreement comes with our published 100% money-back guarantee, plus a 90-day risk-free start on new agreements where you can cancel with no fees or penalties. See our full guarantee for the details.
Ready for IT that just works?
Book a no-pressure discovery call. We'll review your setup and show you exactly where you stand.