Services
IT Services for Houston Businesses
Some Houston companies want their whole IT department handed over. Others need one thing fixed properly — a network that keeps dropping, a Microsoft 365 tenant nobody has secured, a backup nobody has tested. Braintek does both, from our Spring headquarters, and this page lays out the individual services and what each one actually involves.
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What's Included
- Network support, Wi-Fi, and cabling Switches, firewalls, structured cabling, and business-grade wireless designed around your floor plan rather than a generic template.
- Cybersecurity and compliance MFA, endpoint detection, email filtering, patching, and awareness training, built to whatever HIPAA, FTC Safeguards, or client questionnaires actually require of you.
- Cloud and Microsoft 365 Migrations, tenant hardening, licensing cleanup, and Azure workloads, decided on what belongs in the cloud rather than moving everything on principle.
- Backup and disaster recovery Backups that are monitored and restore-tested on a schedule, because an untested backup is a guess with a monthly invoice attached.
- Help desk and on-site support Your staff reaches a real technician fast, and when hands are needed we dispatch across the Houston metro at no extra trip charge.
- IT consulting and vCIO planning Hardware lifecycle, budgets, and a 12 to 36 month roadmap, so technology spending is planned instead of a series of surprises.
Why Braintek
We have delivered IT services to Houston businesses from our Spring headquarters since 2002, and our clients back that up with 4.9 stars across 350+ Google reviews. Every service on this page is delivered by the same local technicians, not subcontracted to a national partner network.
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Buying IT services one at a time
Most Houston businesses do not arrive ready to hand over their entire technology function. They arrive with a specific, concrete problem, and they want to know whether it can be fixed for a number they can approve. That is a reasonable way to buy, and we have structured these services so you can.
The individual services break down roughly like this. Business IT network support in Houston covers the physical layer — switching, firewalls, cabling, and wireless — which is where a surprising share of “our internet is slow” complaints actually originate. Cybersecurity services in Houston covers the protective stack and the documentation your insurer or your clients will eventually ask you to produce. Cloud services for Houston businesses and Microsoft 365 services in Houston handle migrations, tenant hardening, and licensing. Data backup and recovery in Houston covers the part everyone assumes is handled until the day it is not.
When individual services stop making sense
There is a point where buying services piecemeal costs more than buying them together, and it arrives earlier than most owners expect. It is usually somewhere around 15 to 25 employees, or the moment a second location appears. Past that, the coordination overhead of separate engagements starts to exceed the savings, and gaps open up between them — the classic version being a well-secured network with an unmonitored backup sitting behind it.
That is the point to look at managed IT services in Houston, where everything above is delivered under one flat monthly fee with one team accountable for the whole environment. If you are somewhere in between, co-managed IT in Houston sits between the two models and works well when you already have one internal IT person carrying more than they should.
Where we deliver
Every service here is delivered by technicians dispatched from our Spring headquarters. Our Houston metro coverage page has the detail on drive times and which neighboring cities have their own pages. For the broader picture of who we are and how we work, start with IT support Houston on our main page.
If you are not sure which service you need, that is a normal place to start. A short discovery call is usually enough to tell you whether you have one problem to solve or a pattern worth addressing properly.
Frequently Asked Questions
What IT services do Houston businesses most often need first?
In our experience it is almost always one of three things: a network or Wi-Fi problem that has been tolerated for too long, a Microsoft 365 tenant that was set up years ago and never secured, or a backup that nobody has ever tested a restore from. Those three account for most first calls, and all three are cheaper to fix than to keep living with.
Can we buy one IT service, or do we have to sign a full agreement?
You can buy one. Plenty of Houston companies start with a single project — a network rebuild, a cloud migration, a security assessment — and never move further, which is fine. Others use the project to decide whether they want us running everything. We do not gate individual services behind an agreement.
How much do IT services cost in Houston?
Ongoing managed IT runs $150 to $250 per device per month plus $15 to $35 per mailbox, with Microsoft licensing billed separately so you can see support and software costs apart from each other. We price by device and mailbox rather than by headcount, because that is what drives the actual support work. Individual projects are quoted as a fixed fee before work starts, not billed open-ended by the hour.
What is the difference between IT services and managed IT services?
IT services is the broader term and covers anything technology related you might buy, including one-off projects. Managed IT is a specific commercial model where a provider takes ongoing responsibility for your environment for a recurring flat fee. If you want the ongoing model rather than a project, our managed IT services in Houston page covers what is included and how onboarding works.
Do you deliver these services on-site or remotely?
Both, and most work is remote because that is faster for everyone. When something genuinely needs hands on hardware we dispatch from our Spring headquarters across the metro, at no trip charge and no mileage billing.
We already have an IT provider. Can you deliver a single service alongside them?
Often yes. Co-managed arrangements are common, particularly for cybersecurity and backup where an existing provider is strong on help desk but thin on security. We will be straightforward if we think the overlap would create more confusion than value.
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