Services

Managed Endpoint Security & EDR for Houston & DFW Businesses

Every laptop, desktop, and server in your business is a door, and attackers only need one left unlocked. Braintek's managed endpoint security puts endpoint detection and response on every device, backs it with application allowlisting and disciplined patching, and pairs the tooling with a team that actually investigates and acts on what it finds.

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What's Included

Why Braintek

The same Spring, TX based technicians who monitor your endpoint alerts also manage your network day to day, so an alert lands with someone who already knows which machine is the CFO's laptop and which server runs payroll. That context means faster, better containment decisions than a distant SOC reading your alerts cold. Braintek has run this model for Houston and DFW businesses since 2002.

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Managed endpoint security is the layer of your defenses that lives on the devices themselves: EDR watching every laptop and server for attacker behavior, application allowlisting so unapproved software never runs, patching that actually completes, and encryption so lost hardware isn’t lost data. Braintek operates that layer for businesses across Houston and Dallas-Fort Worth as part of our broader cybersecurity services, with the alerts monitored by the same local team that manages your network.

Endpoints are where breaches actually start. A phished credential gets used from a laptop. A malicious attachment executes on a desktop. Ransomware lands on one machine, then reaches for the rest. Perimeter defenses matter, but the device is where the attack becomes real, and it’s the layer cyber insurers now scrutinize hardest. EDR appears by name on nearly every renewal questionnaire.

Why isn’t antivirus enough anymore?

Because attackers stopped using files that antivirus recognizes. Traditional antivirus matches what it sees against known malware signatures, and modern attacks are engineered to look like nothing on the list: legitimate admin tools used maliciously, scripts that live only in memory, payloads recompiled per target. EDR takes the opposite approach and watches what programs do, mass file encryption, credential dumping, lateral movement, and responds to the behavior. When a device starts acting hostile, it gets isolated from the network in moments, which is the difference between one infected laptop and a company wide ransomware event.

Allowlisting closes the gap from the other side. Rather than trying to recognize every bad program, it permits only approved software to run, an approach we’ve written about in plain English in our piece on application allowlisting as the network’s bouncer. The two controls together mean a payload has to both evade behavioral detection and appear on your approved list, and almost nothing does.

What does “managed” add?

Accountability. Plenty of businesses technically own EDR licenses that were never fully deployed, alert to an inbox nobody reads, or run in audit mode years after installation. Managed means every device is verified covered, the automated monitoring feeding alerts is watched by technicians who investigate rather than dismiss, patching completion is tracked to the last straggler, and you get documentation that holds up when an insurer or enterprise client asks how endpoints are protected. Our free risk assessment regularly finds the gap between security software owned and security actually running, and it’s a sensible first step if you’re not certain which side of that line you’re on.

Endpoint security also doesn’t stand alone. It’s one layer of the stack we run across Houston and Dallas-Fort Worth, alongside identity protection, dark web monitoring for leaked credentials, email defense, and immutable, tested backups as the last line. For most clients it’s all delivered inside managed IT services at $150 to $250 per device per month; for companies with internal IT, we run it as a standalone endpoint protection service beside your team.

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Frequently Asked Questions

What is managed endpoint security?

Managed endpoint security is EDR, allowlisting, patching, and encryption deployed on every device in your business and operated by a provider who monitors the alerts, investigates suspicious activity, and contains threats. The managed part is the point, security tools without someone accountable for acting on them are just expensive dashboards.

What's the difference between EDR and antivirus?

Antivirus checks files against a list of known malware and stops what it recognizes. EDR watches behavior, a process encrypting files in bulk, a login attempting lateral movement, a script launching from an email attachment, and can isolate the machine the moment behavior turns hostile. Modern attacks are built to evade signature matching, which is why insurers now ask for EDR by name.

How much does managed endpoint protection cost?

For most clients endpoint security is part of managed IT support, which typically runs $150 to $250 per device per month covering help desk, monitoring, patching, and backup alongside the security stack. As a standalone service alongside your internal IT, it's priced per endpoint, and we quote from a device count rather than a bundle.

Do you provide MDR (managed detection and response)?

Yes, functionally that's what this service is. Detection tooling on every endpoint plus humans who investigate and respond. Automated monitoring runs around the clock, and detections that need action are handled by our technicians, with containment steps like isolating a device triggered automatically when behavior is clearly hostile.

What is application allowlisting and do we need it?

Allowlisting flips the security model, instead of trying to recognize every bad program, only pre approved software is permitted to run. It's one of the strongest controls available against ransomware, because an unrecognized payload doesn't execute at all. We deploy it with a managed approval process so legitimate new software doesn't become a daily fight.

Can you cover remote and field employees' devices?

Yes. EDR and policy enforcement travel with the laptop, coverage doesn't depend on being in the office or on the VPN. That matters in Houston and DFW, where field work, jobsites, and hybrid schedules put a large share of devices outside the office network on any given day.

We already have antivirus licenses. Can you work with what we have?

We'll evaluate what you have during an assessment, but in most cases we standardize clients on our EDR and allowlisting stack, because managing response well requires tooling we know deeply. Where existing licenses genuinely cover the need, we'll say so.

Ready for IT that just works?

Book a no-pressure discovery call. We'll review your setup and show you exactly where you stand.